Making Appropriate Staffing Decision At The Holman Library...

Making appropriate staffing decision is one of the most important tasks for a manager or of any company. The decision a company makes about staffing their business can have dramatic effects on the quality of their work, their retention rates and level of customer service. Because of this, we would like to investigate whether a sufficient number of staff already exists at the Holman Library of Green River College. It is important to note that we cannot just look at one factor in order to conclude whether a company has sufficient staffing. In fact, the knowledge and skill of the staff, the type of problem that the staff has to solve, and the peak hours of the library, are some other factors that one may want to look at in order to see whether staffing has been efficient. However, since we only have limited resources to conduct this research, we only looked at the peak hours of a day. Our hypothesis for this research was that 25% of visitors to the library would first visit the informat ion desk. It is important for the librarians to know the peak hours of the library so that students can get what they need without having to wait in line for too long. Method Participants In this research, all Holman Library visitors will be the population and the sample size will be the number of visitors within a specified time during the day. Materials A hand-held tally counter was used to count the number of people entering the library. To ensure randomness on our research, TI-84Show MoreRelatedDo Students Visit The Holman Library Information Desk?1686 Words   |  7 PagesStudents Visit the Holman Library Information Desk? Introduction Making appropriate staffing decisions is one of the most important tasks for a manager or of any company. The decision a company makes about staffing their business can have dramatic effects on the quality of their work, their retention rates and level of customer service. Because of this, we would like to investigate whether a sufficient number of staff already exists at the Holman Library of Green River College. It is important toRead MoreStephen P. Robbins Timothy A. Judge (2011) Organizational Behaviour 15th Edition New Jersey: Prentice Hall393164 Words   |  1573 Pagespage intentionally left blank Organizational Behavior EDITION 15 Stephen P. Robbins —San Diego State University Timothy A. Judge —University of Notre Dame i3iEi35Bj! Boston Columbus Indianapolis New York San Francisco Upper Saddle River Amsterdam Cape Town Dubai London Madrid Milan Munich Paris Montreal Toronto Delhi Mexico City Sao Paulo Sydney Hong Kong Seoul Singapore Taipei Tokyo Editorial Director: Sally Yagan Director of Editorial Services: Ashley Santora Acquisitions Editor: